Shipping Policy

Hi MBM family, it’s Mitchell here!

I just wanted to reassure you all that we understand how important the delivery of your parcel is. I appreciate every single one of you making my dream happen and ensure you all that we do our utmost best to make every package arrive on time by choosing the best couriers to deliver them.

We offer a tracked service where you will be sent a link to track your parcels every move.

Thank you again from the bottom of my heart and I hope you love all our products as much I do!

💚 💚 💚

 

Order processing times are dependent upon the volume of orders received but your order will generally be processed and ready for dispatch within two working days.

Shipping costs are automatically applied calculated at checkout.

Please note that international shipping is weight-based; prices vary and will be shown at checkout.

With Express Delivery by DHL, your order will be sent with the On Demand Delivery (ODD) Service.

Once your order is shipped, you will receive a shipping notification from DHL EXPRESS.

DHL ODD notifies you by email and/or SMS about your shipment’s progress and estimated delivery date/time. When this date does not fit your schedule, you can customize your delivery via DHL ODD and decide how, where, and when the delivery takes place at the time and location that suits you best.

DHL On Demand Delivery offers flexible delivery options:

Deliver my package at a DHL Service Point and hold for pick‐up collection

 

We ship from a UK warehouse, if duties and taxes are applicable you will have the option to pay these at checkout.

 

In the instance that your parcel is unclaimed and/or returned to us by the courier, you will be automatically refunded the value of your order less the shipping charge.